我們可從這書認識有關良好聆聽的基礎,明白到聆聽對別人的影響,找到實際指引成為一個關注別人的細心聆聽者,並同時明白到別人的聆聽技巧對我們的影響。這書幫助我們領會聆聽的醫治能力,把因聆聽別人說話而上產生的感受帶到有意識的認知層面,從而抗衡別人聆聽得不好所帶來的壞影響,也使我們領會自己成為好聆聽者的重要性。
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