我們至少都會有一個使我們為之抓狂的棘手人物。當我們智窮才竭與張皇失措時,我們首先的反應便是一走了之。可是,湯森德博士說,根據他的經驗,大多數人都太早放棄他們的按鈕人了。「他們以一些個人有限的看法去反應,而且沒有一項是真的有用的,所以,他們便很絕望地放棄了。」
要尋求內心的平靜,與其離開你的配偶、你所交往的對象,和你的朋友絕交,位什麼不試試新的招式呢?在此精闢見解的書本裡,湯森德博士提出一種革命性的創新方式,教導你怎樣去面對你的按鈕人,與之談判,以及設立適當的界限。這是一種給予那些棘手人物希望的處理方式—-給予我們這些愛他們的人極大的激勵。
「棘手的按鈕人是可能、也可以改變的,而且常常能有很大的轉變以及有持久性。我便曾看過,很多人也都可以出來為此作見證,分享他們個人的親身體驗。神一直都在改變棘手人物的。」本書的作者向我們如此保證。所以,尋求你可勝任與能改變你人際關係的那個角色吧。
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