本書蘊含著改變生命和豐富人生的法則,將使你積極有效地與家人.朋友.同.顧客互動;你也必能幫助他人發揮最大的潛力,那就是所謂-有效能的領導。
成為領導者味著需要與他人一同工作,並且無可避免地會遇到一些難題。而無論是在辦公室,教會,或其它地方,人際關係將是領袖成敗的關鍵;這更凸顯出得著人心和培育人際關係技巧是那麼地重要。
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